Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we cannot accept returns once food has left our facility. However, if your order arrives damaged or fails to meet our quality standards, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our farm team within 24 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Evidence

  Attach clear photographs of the product and the shipping packaging to help us identify if the issue occurred during transit or preparation.

• 3.
  Quality Review

  Our quality assurance team will review your claim immediately to ensure our high standards for real food are being upheld.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement shipment at no extra cost.